Retail TouchPoints announces winners of Store Operations Superstar Awards

By Emily Bader
Hasbrouck Heights | Nov 16, 2018 at 10:39 am

Retail TouchPoints announced Friday the winners of its seventh annual Store Operations Superstar Awards.

The Hasbrouck Heights-based customer engagement strategy provider said the awards recognized 13 companies “that are thinking outside the brick-and-mortar box to bring a refreshed experience to consumers and store employees.”

“Stores have become more than just a place to buy a product,” Debbie Hauss, editor-in-chief of Retail TouchPoints, said. “To be successful in today’s digitally motivated marketplace, stores must offer unique and compelling experiences, giving shoppers a reason to look up from their mobile devices.”

This years’ winners, which fall into seven categories, are as follows:

Digital Transformation

Gold: TechStyle Fashion Group
Silver: Kroger

Last Mile:

Gold: Boscov’s
Silver: Princess Auto

Workforce Motivation:

Gold: Lamps Plus

Mobile Strategies:

Gold: Century 21 Stores

Store Format Innovation:

Gold: Sleep Number
Silver: Nordstrom
Bronze: Lids

Operational Planning:

Gold: ABC Fine Wine & Spirits
Silver: The RealReal
Bronze: Browns Shoes

Loss Prevention:

Gold: Asda

Emily Bader | ebader@roi-nj.com | emilybader