Retail TouchPoints names winners of 2019 Customer engagement Awards

By Emily Bader
Secaucus | Jan 4, 2019 at 11:44 am

Retail TouchPoints, a customer engagement strategy provider for the retail industry, announced Friday 10 companies that have won its 2019 Customer Engagement Awards — with one from New Jersey.

The company recognized the retail companies that it said it deemed the best at driving customer engagement strategies, including mobile apps, cloud-based solutions and more. The winners were selected through a nomination process with four criteria, including embracing the physical-digital connection; customer data analysis; mobile tools; and operational success.

“The companies we’re honoring with Customer Engagement Awards in 2019 are working tirelessly to make sure they have all the capabilities in place to deliver a consistent and compelling experience across all touch points of the shopping journey,” Debbie Hauss, editor-in-chief of Retail TouchPoints, said.

The winners, in alphabetical order, are as follows:

  • Ashley Stewart (based in Secaucus);
  • ASICS;
  • Benzer Pharmacy;
  • Brooks Brothers;
  • e.l.f. Cosmetics;
  • Grove Collaborative;
  • Lamps Plus;
  • Nike;
  • The Orvis Company Inc.;
  • Pura Vida Bracelets.