Red Bull Arena getting new video boards, payment and ticket upgrades

By Eric Strauss
Harrison | Feb 12, 2019 at 7:05 am

The New York Red Bulls announced a series of improvements to Red Bull Arena in Harrison for the upcoming 2019 season.

The enhancements include:

  • New video boards, measuring 24 feet high by 55 feet wide — two times the width of the previous screens. The new LED boards include wide-angle visibility and support higher-quality live video and instant replay, among other features.
  • Mobile ticketing, with no more paper tickets for admission. Ticket management will be either through the Red Bulls’ mobile app or a special digital member card for Red Members. Further details will be made available soon, the club said.
  • Cashless options, with a predominantly cashless environment aimed at creating a faster customer experience at concession and merchandise stands, along with the BullShop official team store. While select stands may accept cash, most will accept only credit cards, mobile phone apps and other stored payments in a customer-facing fashion.

“Our club’s ongoing commitment toward the loyal fans and partners continues to be our highest priority,” Marc de Grandpre, the team’s general manager, said in a prepared statement. “We strive to create a convenient, safe and memorable experience for everyone who steps foot into Red Bull Arena.”

The team noted that the enhancements may cause closure of certain sections of the arena, lowering overall capacity during the season.

The team opens the 2019 home slate with a Concacaf Champions League match on Feb. 27. Its Major League Soccer opener is March 16.

Eric Strauss | estrauss@roi-nj.com | acerimrat