Another study, another dreadful ranking for Newark airport: Last in U.S.

By Emily Bader
United States | May 22, 2019 at 7:00 am

AirHelp, an air passenger rights company, unveiled its 2019 AirHelp Score, a data-based evaluation of international airlines and airports, and ranked an airport in New Jersey as the worst in the United States.

Newark Liberty International Airport was ranked 116 out of 132 total airports, bringing in a score of 6.83/10, the worst score for any U.S-based airport.

The company also ranked neighboring John F. Kennedy International Airport in Queens, New York, as one of the lowest rated airports, coming in at No. 86 overall with a score of 7.31/10.

Results were based on three key factors, including on-time performance (arrival and departure statistics); service quality (passenger rating of food, comfort and crew); and claim processing (how efficiently airlines handle compensation claims).

Here are the Top 5 Best airports, according to AirHelp:

  1. Hamad International Airport (Doha, Qatar) 8.39/10;
  2. Tokyo International Airport (Tokyo, Japan) 8.39/10;
  3. Athens International Airport (Athens, Greece) 8.38/10;
  4. Afonso Pena International Airport (Curitiba, Brazil) 8.37/10;
  5. Gdańsk Lech Wałęsa Airport (Gdańsk, Poland) 8.35/10.

To see the full rankings and methodology, click here.

Emily Bader | ebader@roi-nj.com | emilybader