Retail TouchPoints announced Friday the winners of its seventh annual Store Operations Superstar Awards.
The Hasbrouck Heights-based customer engagement strategy provider said the awards recognized 13 companies “that are thinking outside the brick-and-mortar box to bring a refreshed experience to consumers and store employees.”
“Stores have become more than just a place to buy a product,” Debbie Hauss, editor-in-chief of Retail TouchPoints, said. “To be successful in today’s digitally motivated marketplace, stores must offer unique and compelling experiences, giving shoppers a reason to look up from their mobile devices.”
This years’ winners, which fall into seven categories, are as follows:
Digital Transformation
Gold: TechStyle Fashion Group
Silver: Kroger
Last Mile:
Gold: Boscov’s
Silver: Princess Auto
Workforce Motivation:
Gold: Lamps Plus
Mobile Strategies:
Gold: Century 21 Stores
Store Format Innovation:
Gold: Sleep Number
Silver: Nordstrom
Bronze: Lids
Operational Planning:
Gold: ABC Fine Wine & Spirits
Silver: The RealReal
Bronze: Browns Shoes
Loss Prevention:
Gold: Asda
