Marquis Health Services has record growth in 2018

Brick-based Marquis Health Services announced Friday it had a record year of growth in 2018.

Marquis said the growth was spurred by acquiring five skilled nursing facilities and creating specialty programs and partnerships.

Currently, Marquis operates about 3,000 beds at 22 properties.

“We are expanding strategically while remaining focused on our core philosophy – the delivery of superior-quality care and service to enable the very best outcome possible for each patient,” CEO Norman Rokeach said. “At all Marquis skilled nursing member facilities, we continue to take everything from clinical acuity to customer service to the next level.”

Rokeach said Marquis’ portfolio has expanded by more than 60 percent in the past three years.

“We work hand-in-hand with our health systems, understanding their metrics and aligning ourselves with their goals. It provides for better outcomes for our patients,” Rokeach said.

Marquis has also invested in technology, according to Dina Harman, the company’s vice president of clinical services.

“We are highly data driven, which differentiates us,” she said. “Across our portfolio, we employ cutting-edge business intelligence tools for data mining. This enables us to provide feedback to our individual facilities – helping them to assess and improve care and services at all levels.”

In 2018, the company said it introduced telemedicine services.

“Patients at several of our facilities now have 24/7 virtual access to a network of experienced physicians,” Jennifer Hertzog, Marquis Health Services vice president of marketing and business development, Mid-Atlantic region, said. “This high-tech offering complements residents’ regular bedside physician visits. By offering round-the-clock support, the service is intended to help treat patients in place and aid in reducing hospital transfers.”

During the year, the company also launched a newly-branded, guest services program at its facilities.

“Our Guest Services introduction reflects a new paradigm in which hospitality meets healthcare,” Hertzog said. “We have assembled a menu of amenities and support programs that typically might be found at a resort hotel or luxury apartment community.”