Cherry Hill-based CMI/Compas, a health care focused media buying and planning company, announced Wednesday it has promoted Gia Mauriello to executive vice president, customer experience and excellence.
Mauriello, who most recently served as executive vice president, commercial excellence, will be responsible for providing service deliverables for the organization’s clients, partners and internally.
“No one is more naturally enthusiastic and passionate about customer service than Gia,” CMI/Compas CEO Stan Woodland said. “She has helped define indispensability and our client service goals with her singular focus on customer satisfaction. This new role will enable her to leverage her skills and insight across our growing organization.”
CMI/Compas said Mauriello has been with the company for 24 years.
“Client satisfaction is both an art and a science,” Mauriello said. “We’ve long known there is a business need to focus on service for our clients, partners and internally with our colleagues. This is a craft I’ve spent my career honing and it’s incredible and impactful to be able to share it with others.”