CVS Pharmacy to waive home delivery charges for prescription medications during COVID-19 outbreak

A CVS Health store in New Jersey.

CVS Pharmacy, a CVS Health company, is waiving all charges for home delivery of prescription medication, the company announced on Tuesday.

It is one of a number of steps CVS Health Chief Medical Officer Troyen Brennan said the company is taking across the company to address the COVID-19 outbreak and protect patient access to medication.

“Being committed to the welfare of those we serve means being responsive to evolving needs and acting swiftly. This is particularly true in times of uncertainty,” Brennan said in a release. “The latest steps we’re taking will help ensure patients of all ages have every option available to them when it comes to filling prescriptions.”

Other steps include:

  • Aetna, a CVS Health company, will now offer 90-day maintenance medication prescriptions for insured and Medicare members and is working with state governments to make the same option available to Medicaid members where allowable. (Self-funded plan sponsors will also have the ability to offer this option);
  • Aetna will waive early refill limits on 30-day prescription maintenance medications for all members with pharmacy benefits administered through CVS Caremark;
  • Caremark is working with all clients to waive early refill limits on 30-day prescription maintenance medications.

Company officials said this steps build on their recent announcement that COVID-19 diagnostic testing and all telemedicine visits are available with no co-pay.

“When you’re in a position to increase convenience and help provide some peace of mind, you act,” Brennan said. “As long as COVID-19 continues to be a threat, we’ll maintain a relentless focus on how best to serve our patients, members and customers.”