SHI sets record for revenue in 2020, surpassing $11B mark

SHI International, the Somerset-based information technology solutions provider, earned a record $11.1 billion in revenue for 2020, up 4% year-over-year, it announced this week.

The company’s highlights for the year included the launch of a new consultative subsidiary (see box), new partnerships and orders flowing through its two integration centers, SHI said in a news release.

Its Public Sector division saw a 16% increase in revenue year-over-year, as the company worked with government entities and academic institutions at all levels of their respective sectors. The division topped $3 billion in revenue for the first time, joining Enterprise/Global and Commercial — formerly Corporate and SMB — at that level, SHI said.

“For all the reasons that require no explanation, the past 12 months represent one of the most challenging professional years most of us will ever face,” Thai Lee, CEO and president, said in a prepared statement. “Yet, throughout 2020, from our essential onsite employees to those balancing increased responsibilities and decreased bandwidth at home, our dedicated employees went above and beyond to provide customers world-class service when they most needed it.”

Among SHI’s Top 10 partners, Amazon saw 30% revenue growth, while Dell saw 13% revenue growth. Midtier partners, ranked Nos. 11-25 in revenue, grew an average of 18% year-over-year, with CrowdStrike growing 82% and Palo Alto Networks growing 67%. SHI also noted that its own Professional Services Organization became a Top 25 revenue partner for the first time.

The addition of a second integration center late in 2019 helped the company more than double its previous record volume through ICs in 2020, it added.

“As we step into 2021 optimistic that the light at the end of the tunnel is within reach, we’re already seeing positive signs of a return to mid-market growth, powered by businesses reinvesting in IT,” Lee said. “We continue to stand ready to help our customers meet uncertainty with hybrid workforce strategies and supporting technologies that bring them closer to their goals.”