Amtrak, adding to increased amenities on Acela, introduces upgraded food options

Omelets and huevos rancheros for breakfast, chicken tandoori and lobster crab cakes for lunch or dinner — and kosher and vegan meals available on request.

Amtrak, creating more reasons to bring business riders back to its first-class Acela line on the Northeast Corridor, introduced a reimagined food and beverage menu that is intended to create a top-quality dining experience — one featuring a return of traditional and sustainable serviceware.

First-class customers can now select from rotating menus consisting of freshly made, chef-inspired items that also will include eggs benedict and fresh seasonal fruit for breakfast, and vegetable puff pastry, artisan cheese and fruit or freshly made salads for lunch and dinner. The new menu also includes a refresh of wine and beer offerings, featuring high-quality and renowned brands.

“Amtrak continues to make customer-focused improvements, including reimagining our onboard Acela dining options in first class with creative new options that travelers will enjoy,” Amtrak Executive Vice President of Marketing & Revenue Roger Harris said.

“As intercity travel increases and we offer additional Acela frequencies to better serve our customers, we want to ensure we are offering a safe, superior travel experience from departure to destination.”

Amtrak officials said Acela first-class customers enjoy amenities including faster trip times with fewer stops, personalized attendant service with complimentary food and beverages, the ability to select a wide, reclining seat in a two-by-one or table configuration, complimentary Wi-Fi and access to Metropolitan lounges in Boston, Philadelphia and Washington, D.C.

Amtrak, which recently added additional departures to provide more Acela options in the Northeast, noted its other travel upgrades, including:

  • Air quality: Customers can travel with extra confidence knowing trains are equipped with onboard filtration systems with a fresh air exchange rate every four to five minutes.
  • Real-time seat availability: Amtrak is no longer limiting capacity. When searching for travel, the percentage of seats sold displays next to each trip option and adjusts as more reservations are made, which gives customers the opportunity to book a train that is less crowded. If capacity exceeds comfort levels, customers can change their ticket without incurring a fee (a fare difference may apply).
  • Fee waivers: Amtrak is waiving all change fees for reservations made by Sept. 6.
  • Amtrak app: The Amtrak app makes contact-free travel easy. Customers can book, board, check train status and access information from the convenience and safety of a mobile device. Amtrak encourages boarding with eTickets, which conductors scan from the app.