ShopRite unveils convenient, self-service grocery pickup for online orders

Earlier this week ShopRite, a subsidiary of Keasbey-based Wakefern Food Corp., announced its New Rochelle, New York, store is taking online grocery shopping to a new level with contactless, secure pickup pods. Customers can now pick up online grocery orders at the store’s QuickCollect GO! POD, a temperature-controlled outdoor pickup pod.

The trademarked, smart grocery retrieval system can hold ambient, refrigerated and frozen foods, and customers’ entire grocery orders are available for pickup in one solution. This freestanding pod offers customers unprecedented convenience for retrieving their online pickup orders.

“The QuickCollect GO! POD will make it even easier for our shoppers at the New Rochelle store to pick up their online orders,” said Steve Savas, president, ShopRite Supermarkets Inc., which operates ShopRite stores in New Jersey, Pennsylvania and the Hudson Valley and Capital Region in New York. “It’s self-checkout and pickup for online orders that’s done right outside the store. We are excited to be the first grocer on the East Coast with this technology.”

The QuickCollect GO! POD features robotic automation that allows secure delivery and retrieval of online orders anytime. The first totes start dispensing to the guest in under one minute, reducing the wait time for customers picking up their online orders.

Developed by Bell and Howell, a provider of automated e-commerce pickup solutions, the QuickCollect GO! POD uses next-generation automation, and intelligent software to ready orders placed at shoprite.com for pickup. Orders are kept safe and secure until the customer picks them up with their unique pickup code. When items are ready, customers receive a text containing a QR code to scan on the console screen, which brings the order to the customer pickup portal, allowing them to access their pre-ordered groceries. The intuitive interface and consumer-focused designs facilitate contactless, fast and easy experiences.

“Retailers like ShopRite recognize that consumer convenience and fulfillment efficiency are critical to the next level of e-commerce. Our data shows that consumers enjoy the convenience of this new individual automated curbside pickup with our QuickCollect GO! POD,” said Larry Blue, CEO and president of Bell and Howell.