ROI Influencers: Health Care 2022
5 Gary St. Hilaire
CEO
Horizon Blue Cross Blue Shield of N.J.
Like all insurers, the year was a rough one financially, as the sector attempts to emerge from pandemic initiatives. St. Hilaire and his team deserve credit for all but finalizing the move to change its corporate structure to a nonprofit mutual holding company, which will enable the company to react rapidly to changes in customer needs or technological updates in the marketplace — and potentially make more money because of it. The lengthy process held three public hearings this month.
A look at the honorees: