Iselin-based World Insurance Associates LLC recruited industry leader Tom Fitzgerald as its new president for its retail business. In this newly created role, Fitzgerald will have oversight of World’s retail insurance distribution business and will leverage his extensive broking experience focused on value-added services and best-in-class placement outcomes.
Fitzgerald will assume his new role at World during the first quarter.
Fitzgerald’s expertise in successfully growing and improving operations that lead to superior customer experiences, increased employee satisfaction and, ultimately, predictable and sustainable firm expansion, will prove invaluable for World’s clients, business partners and employees.
“After conducting an extensive national search, we are thrilled to welcome Tom to the World team as our new retail business president,” Rich Eknoian, World’s founder and CEO, said. “As we move into 2023, it is perfect timing for Tom to bring new ideas and a fresh perspective to our rapidly growing retail business. His strong industry relationships and in-depth industry knowledge will no doubt make a positive impact for our insureds and carrier partners alike.”
“It’s an exciting time to join World and to support the upward trajectory of the firm,” Fitzgerald said. “I look forward to leading the expansion of the already well-established retail business in response to the ever-changing market dynamics and economic landscape.”
Fitzgerald comes to World with more than 30 years of leadership experience in the commercial insurance brokerage space, where he has specialized in building teams and solutions to support long-term growth and profitability. For the past three years, he has been the president of specialty and commercial business at QBE North America, as well as a member of the firm’s North America Executive Committee. Prior to QBE, Fitzgerald spent 28 years at broking giant Aon Corp., most recently as its CEO of Aon broking, where he led all operations globally. Prior to that, he was CEO of Aon’s U.S. retail operation, where he led more than 5,500 colleagues to become the preeminent retail broker in the U.S.