For the second consecutive year, M&T Bank has been recognized by Coalition Greenwich as a top brand in the financial services industry for its commitment to maintaining relationships with small business customers.
Coalition Greenwich, which is based in London with an office in Stamford, Connecticut, is a leading global provider of strategic benchmarking, analytics and insights to the financial services industry.
Coalition Greenwich interviewed more than 20,000 businesses in markets across the U.S. to benchmark the quality of banking products and services in the marketplace. Of more than 500 banks evaluated, M&T is among only 21 that received excellence awards in small business banking.
The Greenwich Best Brand award for Values Long-Term Relationships is one of four awards M&T earned from the organization for its performance in 2022.
Bank officials feel the latest recognition enhances the bank’s established reputation for providing outstanding customer service to small business customers throughout its 12-state footprint, which also includes Washington, D.C.
“M&T Bank is built on the strength of the relationships our bankers have with our customers,” Christina Brozyna, M&T’s head of business banking sales and operations, said.
“It’s rewarding to see our teams once again recognized for the work they do every day to establish and nurture those relationships with small business owners as they grow their companies throughout the communities we serve.”
M&T — and small business
The Greenwich awards bolster M&T Bank’s position as a nationwide leader in small business banking. For 14 consecutive years, M&T has ranked among the Top 10 U.S. Small Business Administration lenders.
During SBA’s 2022 fiscal year, which ended Sept. 30, M&T provided 1,440 loans for $203.8 million, ranking the bank the sixth-largest SBA lender in the country.
Since 2011, M&T has earned 166 Greenwich Excellence awards and has consistently been rated among the Top 10 banks for small business banking since 2009.
In 2022, M&T also received two national Greenwich Excellence awards in the following small business banking categories: Industry Understanding and Overall Satisfaction with Relationship Manager.
M&T’s honor played well in New Jersey.
One of the small businesses the M&T business banking team has supported is Preferred Auto Transport LLC, a trucking company based in Newark.
Company founder Rajore Derricotte said the strong relationship with M&T has fostered success, stability and opportunities.
“With the guidance and mentorship of M&T’s business banking team, my company has been able to consolidate our debt and significantly lower our interest rate, enabling us to stay in business and continue serving our community,” he said. “M&T made a believer out of me, that real banking relationships for minority-based companies do exist. M&T has supported my goals which were often overlooked because of social status and ethnicity.”