SHI Achieves ServiceNow Elite Partner status

SHI International attained Elite Partner status in the ServiceNow Partner Program, according to a Tuesday announcement. This higher designation reflects the Somerset-based information technology infrastructure provider’s investment in fortifying the extensive expertise and resources available to its ServiceNow customers.

Currently, less than 8% of ServiceNow global partners hold an Elite Partner status.

SHI brings distinctive competence to the ServiceNow platform, delivering software governance, license compliance, audit management and ITAM/SAM optimization to SHI customers seeking to optimize their ServiceNow investment.

Thai Lee. (File photo)

“Over the past two years, we have made significant investment in strengthening and enhancing our capabilities in supporting customers who choose to utilize ServiceNow’s platform,” Thai Lee, SHI CEO and president, said. “With over 200 ServiceNow customers and counting, being recognized as one of ServiceNow’s most distinguished partners is a great validation to the talent of our team, the services they have developed, and their commitment to help customers achieve the highest ROI from their ServiceNow investment.”

This achievement is an endorsement of SHI’s progress in building ServiceNow competencies, as measured by ServiceNow’s own metrics and the 4C model (Capacity-Capability-Competency-Customer Success). As part of the Elite program, SHI will participate in joint sales and marketing planning with the goal of providing seamless partnership to ServiceNow and SHI’s joint customers.