RetireeFirst hires chief information officer to spearhead innovation, tech efforts

As part of Mt Laurel-based RetireeFirst’s commitment to delivering the industry’s most innovative retiree benefit management solutions, the company announced that Michael Yoo has joined the team as chief information officer.

Amid increasing demand for the preservation and enhancement of retiree benefits, Yoo will lead RetireeFirst’s efforts to expand and improve its portfolio of services. With information technology experience and a background working in global enterprises, small and hyper-growth midsize organizations, the new CIO is focused on driving value for the company and its stakeholders.

As RetireeFirst looks to scale operations and expand its footprint to tend to a broader array of clients, Yoo will be instrumental in protecting data and retaining the legendary people-centric approach the company is known for.

“We are thrilled to have Michael join our executive leadership team,” said John Dulczak, CEO, RetireeFirst. “His deep understanding of technology, strategic vision and leadership expertise will infuse our product roadmap with the technological advances needed to blaze new trails of innovative disruption.”

In his new role, Yoo plans to address:

  • The continued alignment of RetireeFirst’s technology to meet critical needs that arise throughout a client’s journey;
  • How the company will continue to increase its positive impacts on the lives of the retirees and clients they serve;
  • His plan for optimizing RetireeFirst’s high-performing technology operation teams while crafting scalable enterprise processes.

Yoo has over 15 years of experience in IT. He has a passion for creating and optimizing high-performing technology operation teams, identifying and reducing risk, creating scalable enterprise processes and ensuring technology is aligned with business objectives to scale rapidly and positively impact the client experience.

“By joining the RetireeFirst team, I see a prime opportunity to combine my technology, information security and compliance experience to enhance our position as an industry leader through elevated technological innovation,” Yoo said. “I’m eager to build on RetireeFirst’s stellar reputation as a top performer by leveraging the latest industry trends to significantly accelerate our digital initiatives.”