Crum & Forster elevates its Business Services Group leader to senior role

Crum & Forster on Tuesday said it elevated Business Services Group Vice President Craig Belanger to senior vice president of the BSG. In his expanded role, Belanger will continue to lead the BSG, which has grown to include product management, technical product ownership and robotics/process improvement.

Belanger joined C&F in 2013 as an IT project manager. His experience includes more than two decades of technology and operations, developing more efficient organizations and diverse, accountable teams. In a recent instance, his team built an operations function for the practice’s Executive Risk Group to successfully scale for the tremendous growth its cyber business experienced in 2021-2022.

“Craig has a strategic mindset, and his natural leadership skills have propelled his career at C&F,” Don Parker, chief operating officer, commercial lines & executive risk, said. “Craig stepped into his first major role as VP of operations and — leveraging the group’s strengths — kick-started their transformational journey into a first-class service organization.”

Belanger is a founding member of C&F’s Inclusivity Council, established to foster diversity, equity & belonging at the company. In addition, he serves on C&F’s Talent Council, and is an executive sponsor of the Somos Employee Resource Group, which raises cultural awareness of the Latine community within C&F. He also launched a Leadership Lab to help develop future leaders within C&F.