Cenlar FSB, a leading mortgage loan subservicer in Ewing, said Tuesday that Allison Batts has been appointed vice president of executive client management.
Batts has been a transformational leader with a passion for innovation, process reengineering and devising strategies to accelerate growth. In her new role, she will be responsible for collaborating with the client management team to improve and enhance the delivery of services that best focuses on the needs of Cenlar’s clients.
“Allison has an extensive track record of leading organizations and creating solutions to help better manage relationships with external stakeholders. She will be an invaluable asset to Cenlar in identifying and resolving challenges that will strengthen our relationships with clients and enhance their experience,” Senior Vice President of Client Relationship Management Matt Detwiler said.
Prior to joining Cenlar, Batts held multiple roles at Mr. Cooper Inc. Most recently, she was managing vice president of client delivery at the company. She also held various roles at HSBC Finance, North America, including vice president of operations and governance in the Corporate Affairs North America division of the bank.
“I look forward to partnering with the client management team and leveraging my expertise to develop processes and procedures for managing Cenlar client relationships,” Batts said.
