Cognizant signs large infrastructure agreement with McCormick & Co.

Teaneck-based Cognizant on Tuesday announced a new agreement to transform and manage the global technology infrastructure of McCormick & Co. Inc. — the leader in flavor with a portfolio of category-leading brands that spans 150 countries and territories around the world.

The agreement is expected to deliver predictable business outcomes powered by artificial intelligence automated tools. These new industry-leading services should provide best-in-class user experiences for McCormick’s approximately 13,000 employees across more than 80 global sites, helping accelerate the company’s pace of digital transformation.

“We’re pleased to partner with Cognizant as we look to accelerate the global transformation of our core technology infrastructure,” Sarah Aronovici, McCormick’s vice president, information technology service & solution delivery, said. “Cognizant differentiated itself from other providers with its clear focus on client centricity, transformation, flexibility and a future ready solution.”

Cognizant is expected to deliver several key capabilities for McCormick over the next five years, including new self-service capabilities, improved service productivity and significant cost savings.

Cognizant and McCormick’s collaboration is anticipated to continue furthering McCormick’s digital transformation momentum, which has been driven by a continued investment in capabilities that accelerate innovation, brand affinity and deep personal connections with flavor enthusiasts globally.

“We’re excited to collaborate with McCormick to deliver exceptional employee and customer experiences,” Anup Prasad, SVP & head of Cognizant’s Consumer Business Unit, said. “Our vision for this important digital acceleration is to provide stability, speed and scale in the IT operations at McCormick by enabling full stack observability and optimized landscape, leveraging the Cognizant Neuro IT Operations platform.”