Quest Diagnostics names former Fiserv, JPMorgan Chase and GE IT leader as new CIDO 

Murali Balakumar, Senior Vice President and Chief Information and Digital Officer

Quest Diagnostics on Monday announced it named Murali Balakumar, a veteran information technology health care business leader, as senior vice president and chief information and digital officer.

Balakumar, based at the company’s headquarters in Secaucus, is responsible for leading information technology, data informatics and digital solutions for Quest Diagnostics.

“Murali is a digital transformation leader with 25 years of experience designing and implementing technology strategy in the health care, financial services and transportation industries,” Jim Davis, chairman, CEO and president of Quest Diagnostics, said. “He brings deep expertise in leading high-performance global teams and steering the design and delivery of large-scale, complex technology solutions. I’m pleased to welcome Murali to the Quest team.”

Prior to joining Quest, Balakumar was chief information officer at Oak Street Health, which was acquired by CVS Health in 2023. Prior to Oak Street, Balakumar was chief information officer for card services at Fiserv and has also held IT leadership roles at JPMorgan Chase Bank and General Electric.

Balakumar earned a bachelor’s degree in engineering from the Indian Institute of Technology in Chennai, India; a master’s in engineering from the University of Texas; and an MBA from the University of Chicago.