Avaya appoints Kamilah Thomas as chief people officer

Kamilah Thomas has been named senior vice president and chief people officer of Avaya, a leader in enterprise customer experience. Based in Avaya’s corporate headquarters in Morristown, Thomas will report directly to Avaya CEO Alan Masarek.

With more than 20 years of global human resources leadership and organization transformation expertise, Thomas will be charged with overseeing Avaya’s global human resources organization and culture transformation to advance the company’s “Destination Place to Work” journey, which marks another step in the company’s ongoing mission to continue to deliver high-performance culture.

As part of her role, Thomas will lead the company’s diversity, equity, inclusion & belonging, or DEI&B, efforts, including Avaya United employee resource group communities to create an equitable and inclusive work environment and culture.

“Kamilah’s extensive experience in transforming organizations and building inclusive cultures is the right fit for Avaya,” Masarek, CEO of Avaya, said. “Her leadership will be instrumental in advancing Avaya’s efforts as we accelerate the evolution of our workplace into a more dynamic environment where every employee can thrive.”

Before joining Avaya, Thomas was senior vice president, people and workplace experience, at Roku. She delivered organizational scale, growing Roku’s workforce by 56% while contributing to profitable growth. Prior to Roku, she served as chief people officer at Dow Jones & Co., and, along with the C-suite, played an integral role in transforming the organization into a digital-first/forward enterprise while supporting over 7,000 employees across 50 markets. Thomas also worked at A+E Networks, where she served as co-head of the People & Culture Department and facilitated a CEO transition as well as transformed HR for more than 2,000 employees.

Thomas serves on the board of directors for MasterCraft Boat Holdings Inc., and on its Compensation & Corporate Governance and Nominating committees.

She joins Avaya on the heels of Avaya ENGAGE ─ the premier event where CX-savvy customers converge, reinforcing the company’s unwavering commitment to shaping the future of enterprise CX through not only its solutions, but its people, as well.