Semperis, a Hoboken-based cyberresilience firm, on Tuesday said it added industry veterans Mark Beebe, as senior vice president of customer success, and Cash Wolfson, as head of global technical delivery.
Beebe will oversee the customer success management and renewals functions at Semperis, helping to drive best practices, value realization and deeply trusted, long-lasting partnerships with customers. Wolfson will lead the technical support and delivery team, aligning it with the company’s growth strategy to ensure superior delivery outcomes and exceptional customer satisfaction.
Sempris recently expanded its senior leadership team with many strategic hires, including Jeff Bray, chief financial officer; Annabel Lewis, chief legal officer and corporate secretary; Mike DeGaetano, chief revenue officer; Todd Weber, vice president of professional services; and Nico Devoti, senior director of technology alliances.
In addition, Semperis recently announced $125 million in growth financing from J.P. Morgan and Hercules Capital, enabling further investment in product innovation and support for the company’s rapidly expanding global customer base.
Today, Semperis protects more than 125 million identities for hundreds of customers, including many of the largest brand names in the U.S. and the world. Semperis’ customers include the largest U.S. health system, two of the top three airlines, two of the five largest retail box stores, the largest law firm, the largest coffee chain, the second-largest bank and the second-largest auto manufacturer.
Beebe brings more than 20 years of experience and an extensive background in customer success to Semperis. His deep understanding of customer needs, combined with his strategic vision and leadership, will help Semperis grow and enhance its customer relationships. Beebe previously held senior positions at Abnormal Security and WalkMe, where he implemented innovative customer success strategies, drove customer satisfaction and maximized retention rates.
Wolfson has more than 30 years of experience in post-sales operations. Since 2015, he has been responsible for designing, launching and scaling unique public-sector and high-touch support services at Palo Alto Networks. These services resulted in a $200 million annual book of business while achieving the highest customer satisfaction scores.
