RWJBarnabas Health said it recently appointed Dwight McBee as chief patient experience officer, where he will be responsible for the advancement and integration of patient experience strategies and priorities to align them with RWJBarnabas Health’s mission.
McBee will hold a dual role, also serving as the chief patient experience officer for the system’s flagship academic facility, Robert Wood Johnson University Hospital in New Brunswick.
“At RWJBarnabas Health, our commitment to providing our communities with exceptional, compassionate care is at the core of everything we do,” Dr. Andy Anderson, chief medical and quality officer at RWJBarnabas Health, said. “Dwight’s leadership, extensive experience and vision will help us continue to build trust with our patients and families and ensure that their experiences consistently reflect our high standards of care.”
A seasoned health care executive, McBee has a proven track record of success, most recently serving as executive vice president, clinical health equity and chief experience officer, at Jefferson Health. Prior to his role at Jefferson, he served as vice president and chief experience officer for Temple University Health System. Previously, McBee held the position of corporate director of customer experience at AtlantiCare Health System.
