CentralReach, a Holmdel-provider of autism and intellectual and development disability care software for applied behavior analysis, on Tuesday said it introduced CR Care360, an advanced, artificial intelligence-powered care management platform that provides role-specific applications tailored to each member of the care team: clinicians, Registered Behavior Technicians, caregivers and learners.
As part of that announcement, the company also introduced its latest innovation in the platform, CR CareCompanion, a caregiver application designed to elevate the role of parents and caregivers in the care delivery process.
CR Care360 enables therapy providers to improve outcomes and clinical care delivery efficiency simultaneously by arming each member of the care team with purpose-built tools designed to improve treatment fidelity, RBT retention, supervision effectiveness and caregiver engagement.
With more solutions in development, CR Care360 consists of:
- CR Mobile: CentralReach’s reimagined RBT and therapist data collection app, designed for efficient and accurate data tracking.
- CR NoteGuardAI: An AI-powered note copilot that generates, audits, and automatically fixes or quarantines clinical notes for staff intervention.
- CR Assessments: The leading criterion assessment solution for Autism and IDD care.
- [New] CR CareCompanion: An innovative app for parent and caregiver training, offering guidance and support for effective care 24/7.
“Our customers continue to wrestle with significant supply constraints that impact all aspects of their practices, which has reverberating implications on overall clinical operations. As a result, you have practices that struggle to find the time and resources to tackle the important components of a healthy and thriving therapy organization,” CEO Chris Sullens, said. “That’s why I’m so excited to launch this suite of solutions for our customers, as we realize how large an impact this technology can have in boosting the performance of every member of the care team. Our goal is to help providers measure and improve clinical outcomes in a much more granular way; understand gaps in treatment fidelity to get staff the training they need; identify the reasons for employee churn to improve overall retention; and, finally, ensure parents and caregivers are supported every step of the way.”
Sullens noted that parents and caregivers play a crucial role in the outcomes of the child receiving services and understands that caregiver engagement is critical to improved outcomes.
To that end, Sullens believes CR CareCompanion will provide a fully integrated, tech-enabled approach to caregiver training and engagement.
One of the most exciting features of the CR CareCompanion app is its new HIPAA-compliant interactive journaling function. This allows caregivers to quickly add notes and questions in real-time for personal reminders or to share with their clinician for discussion.
Customers are also using the application to provide families on waitlists with access to educational content and therapist guidance while awaiting direct therapy. This proactive approach helps maintain and even advance a child’s progress during the waiting period, which can be upwards of one year in some cases.
